Free shipping Australia wide for all orders over $20

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Shipping

Secret Weapons offers free shipping for all Australian orders over $20.

Secret Weapons charges a flat shipping rate!

Prices are outlined below and are in Australian Dollars.

Shipping within Australia

  • Standard: AUD $7.00 (Allow 7 working days)
  • Express: AUD $9.90 (Express delivery takes up to 4 working days)
  • Free shipping on all orders over $20

Please note: All orders are sent from Melbourne. If you live in WA, NT, Far North Queensland or remote rural areas you may need to allow a few extra days for postage.

Shipping outside Australia

Flat rate of $20.00 (International orders are sent via Air Mail Express, which means your order should be delivered within 7-14 days depending on your location)

Please note: it is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. Check with your local customs office for more information.

Delivery

Delivery times will differ depending on whether you choose to have your purchases delivered Standard or Express. Please note the delivery times are calculated on business days (generally Monday – Friday except holidays).

Our focus is to send your order out to you the very next day. Unfortunately, we cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: strikes, acts of mother nature etc.).

All product colours are reproduced as accurately as possible, however a slight variation may occur and the colour of our products may appear slightly different via this web site due to computer picture resolution and individual monitor settings.

Secret Weapons prides itself on the speedy delivery of your order, however should your items fail to arrive please Contact Us, or call us on 03 5264 8200. We will make make sure your enquiry is handled in a prompt and efficient manner!

Still have questions?

Please contact us at orders@secretweapons.com.au

Returns

Received the wrong products from Secret Weapons after placing an order?  That’s extremely unlikely, but if you do, don’t worry, just contact us upon receiving your order and we will fix it!

Received your Secret Weapons order and changed your mind? Change of mind returns for an exchange will only be accepted within 7 days of you receiving the goods. All change of mind returned goods must be unused and unopened, in their original condition and sealed within their original packaging. It is the buyer’s responsibility for the return shipping costs associated with change of mind returns.

In the unlikely event of a product fault please contact us immediately so we can send you out a replacement or arrange a refund.     

Unfortunately, for hygiene reasons given the nature of our products we cannot accept change of mind returns where the packaging has been opened.

Please contact us via email at orders@secretweapons.com.au for any return.   

 

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